Frequently Asked Questions
What is a Shopify trust audit?
It is an automated engine that analyzes your Shopify store for missing credibility signals, such as clear policy pages, reviews, contact information, and recognizable payment options.
Does the Pro Report automatically fix my store?
No. The system generates a personalized, step-by-step 'Fix Pack' that shows you exactly how to make the changes yourself in your Shopify admin.
Do you need my Shopify login credentials?
No! We do not need admin access. We scan your publicly visible frontend pages exactly as a customer would see them.
Is this only for dropshipping stores?
No. Trust gaps apply to all e-commerce stores. Whether you're dropshipping, print-on-demand, or selling your own inventory, customers need to trust you before they buy.
How long does the audit take?
The entire process usually takes between 10 to 60 seconds depending on how quickly your products load.
Do you store my store data?
We temporarily store the analyzed report data to allow you to view it, unlock Pro, or download the PDF. We do not sell your data.
What happens after I pay for Pro?
You instantly gain access to the unlocked report, the step-by-step Fix Pack, and the PDF export button for your specific store.
Do you offer refunds?
Due to the immediate delivery of digital analytical data, we do not offer refunds once a report has been generated. Ensure you view the free version first.